Fence down after a storm?
We repair and replace storm-damaged timber fences across London. Storm damage is prioritised ahead of planned work: we reply within 24 hours and aim to visit within 24–48 hours to make the boundary safe.
Phones are answered Monday to Saturday 7am–6pm and Sunday 9am–4pm. Outside those hours, send photos or use the form and we reply when we open.
If the fence is down right now
Four things to do before anyone arrives. None of them needs tools.
Keep clear while it is still windy
A leaning fence can go the rest of the way in the next gust, and a panel acts like a sail. Keep children and pets out of that part of the garden, and do not try to push it back upright while the wind is still blowing.
Take photos of the whole run
Photograph the damage close up and the full length of the fence from a distance, including the bottoms of the posts. The photos help us see the job before we visit, and your insurer may ask for them.
Lay loose panels flat
If a panel has come free and it is safe to reach, lay it flat on the ground so it cannot blow into a window, a car or next door. Leave anything still attached to a snapped post where it is.
Call if it is blocking a path or road
If the fence has fallen onto a shared access, a pavement, a road or a neighbour’s property, call rather than use the form: 07405 974 128.
What we do when we arrive
Safe first, then the right repair. The two are often separate visits.
Secure the boundary
Often a temporary repair: propping, removing what is about to fall, or closing a gap so the garden is secure again. The permanent fix is scheduled once materials are in.
Check what actually failed
Most fences that come down in a storm fail at the posts, not the panels: timber rotted at ground level, or posts set too shallow. We check every post on the run, not just the ones that went over.
Repair or rebuild, in writing
If the post line is sound, we replace what broke. If a third or more of the posts are soft at the base, a full replacement is better value than patching, and we will tell you so. Either way you get a written, itemised figure.
Planning a replacement anyway? See how the fence types compare in wind. Closeboard copes better than prefabricated panels on exposed boundaries.
Storm damage, answered
We reply to enquiries within 24 hours, and storm damage is prioritised ahead of planned work. We aim to visit within 24 to 48 hours of your call to make the boundary safe. That is often a temporary repair first, with the permanent fix scheduled once materials are in. After a big storm demand rises across London, so calling early helps.
Treat it as unsafe while it is still windy. A leaning section can fall without warning, and the panels catch the wind. Keep people and pets away from it, lay any loose panels flat if you can reach them safely, and do not climb on it or try to push it back up.
It depends on the posts. If the posts are sound and only panels or boards have gone, a repair is straightforward and far cheaper. If the posts snapped or pulled out because they had rotted at ground level, the rest of the run is usually close behind. Once about a third of the posts are soft at the base, replacing the fence is better value than repairing it in stages.
It varies by policy. Many home insurance policies treat fences differently from the house itself, and some exclude storm damage to fences or gates, so check your policy wording before assuming either way. Take photos before anything is moved. Our written, itemised estimate can be passed to your insurer if you make a claim.
Whoever is responsible for that boundary, which is set by the title deeds and title plan, not by which way the posts face. A “T” mark on one side of the boundary on the plan shows who maintains it, and you can order the title plan from HM Land Registry. Many boundaries have no recorded responsibility, in which case it is agreed between neighbours. This is general guidance, not legal advice.
Send us a photo of the damage
A picture of the whole run and the bottoms of the posts tells us most of what we need before we arrive. Or call, and we will talk it through.